TERMS & CONDITIONS

Welcome to twogiants.co.uk. These Terms & Conditions apply to your use of this website and any products purchased from us. By using this site, you agree to comply with and be bound by the following terms. Please read them carefully.

Company Information
Trading Name: Two Giants
Phone Number: 07732499452
Email: twogiants@goramandvincent.com
Registered Address:
Goram & Vincent Ltd
17 Berkeley Square
Bristol BS8 1HB
United Kingdom
Company No.: 07047217
VAT No.: GB 979872532

1. General Information

These Terms & Conditions govern your use of twogiants.co.uk and the purchase of products from our online store. By using this site or placing an order, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Orders & Payments

All prices listed on twogiants.co.uk include VAT, where applicable. Payment must be made in full at the time of order using one of the accepted payment methods available on the site.

We reserve the right to refuse or cancel an order if we believe there has been any fraudulent activity or if there are errors in pricing or product availability.

3. Shipping & Delivery

We aim to dispatch all orders within 1-3 business days. Shipping times may vary based on your location, and any delivery dates provided are estimates.

In case of delay, we will notify you as soon as possible. We are not responsible for any losses or delays due to circumstances beyond our control.

4. Returns & Refunds

You have the right to cancel and return your order within 14 days of receiving the products in accordance with UK consumer laws.

To initiate a return, contact us via twogiants@goramandvincent.com. Returned items must be unused and in their original packaging. Refunds will be processed within 14 days of receiving the returned goods.

Certain products, such as personalized or custom items, may not be eligible for returns unless they are faulty.

5. Privacy & Data Protection

We are committed to protecting your personal information in accordance with the UK GDPR and other applicable laws. By using twogiants.co.uk and providing your details, you consent to the processing of your personal data as outlined in our Privacy Policy.

Data Collection:
We collect personal information such as your name, email address, and payment details when you make a purchase or sign up for our newsletter. This data is used to process your order, communicate with you, and improve our services.

Third-Party Sharing:
We do not sell your personal data to third parties. However, we may share your data with trusted partners who assist us with shipping, payment processing, and other essential business operations.

Your Rights:
Under GDPR, you have the right to access, correct, or delete your personal information. To exercise your rights or make a complaint, contact us at twogiants@goramandvincent.com.

6. Intellectual Property

All content on twogiants.co.uk, including text, images, and logos, is the intellectual property of Two Giants or its licensors. You may not reproduce, distribute, or use any of this content without written permission.

7. Limitation of Liability

To the extent permitted by law, Two Giants will not be liable for any indirect, special, or consequential damages arising from your use of this website or products purchased from it.

8. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the English courts.

Contact Us
If you have any questions regarding these Terms & Conditions, feel free to contact us at

twogiants@goramandvincent.com or call us at 07732499452.

Thank you for shopping with Two Giants. We look forward to providing you with an exceptional experience!