Privacy policy

At Two Giants, we are committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal data when you visit twogiants.co.uk or interact with us through Shopify and Klaviyo, in accordance with the UK General Data Protection Regulation (UK GDPR).

By using our website or services, you agree to the terms of this Privacy Policy.

1. Who We Are

Two Giants is a trading name and brand owned and operated by Goram & Vincent Ltd — a Venture Brands Agency. We partner with founders to invest in, make and build lifestyle brands with purpose and personality. G&V is a trading name of Goram & Vincent Ltd. Registered office: Cigar Factory, 127–131 Raleigh Rd, Southville, Bristol BS3 1QU. Company registered in England & Wales No. 07047217. VAT Registration No. GB979872532.
Email: twogiants@goramandvincent.com
Phone: 07732 499452

2. Data We Collect

We may collect the following personal information when you visit our website, make a purchase, or subscribe to our mailing list:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely via Shopify)
  • Purchase history
  • Browsing data (via cookies)

3. How We Use Your Data

We collect and process your personal data to:

  • Process and fulfil orders through Shopify
  • Communicate with you about your orders and purchases
  • Send marketing emails and newsletters via Klaviyo (with your consent)
  • Improve your experience on our website through cookie-based browsing data
  • Comply with legal obligations, including tax and financial record-keeping

4. How We Share Your Data

We share your data only with third-party service providers who support the running of our business:

  • Shopify — order processing and payments
  • Klaviyo — email marketing and customer communications
  • Delivery services — to ship your orders
  • Financial institutions and authorities — for tax compliance

We will never sell or lease your data to third parties.

5. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right to access — request a copy of the data we hold about you
  • Right to rectification — ask us to correct inaccurate data
  • Right to erasure — request deletion of your data in certain circumstances
  • Right to restrict processing — ask us to limit how we use your data
  • Right to data portability — request transfer of your data to another provider
  • Right to object — opt out of marketing communications at any time

To exercise any of these rights, contact us at twogiants@goramandvincent.com.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. All payment transactions are processed securely via Shopify.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including legal and tax obligations.

8. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Please check this page periodically.

10. Contact

Email: twogiants@goramandvincent.com
Phone: 07732 499452
Goram & Vincent Ltd, Cigar Factory, 127–131 Raleigh Rd, Southville, Bristol BS3 1QU