At Two Giants, we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR). This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website (twogiants.co.uk) or engage with us through Shopify and Klaviyo.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Who We Are
Trading as: Two Giants
Phone number: 07732499452
Email: twogiants@goramandvincent.com
Address:
Goram & Vincent Ltd
17 Berkeley Square
Bristol, BS8 1HB
United Kingdom
Company registered in England No. 07047217
VAT registration No. GB 979872532
2. Data We Collect
We may collect the following types of personal information from you when you interact with our website, make a purchase, or subscribe to our mailing list:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (via Shopify’s secure payment system)
- Purchase history
- Browsing data (via cookies)
3. How We Use Your Data
We collect and process your personal data for the following purposes:
- To process and fulfil orders through Shopify
- To communicate with you about your orders, services, or products
- To send marketing emails and newsletters via Klaviyo (with your consent)
- To improve your experience on our website by tracking browsing activity (via cookies)
- To comply with legal obligations, including tax and financial record-keeping
4. How We Share Your Data
We may share your data with third-party service providers who help us run our business, including:
- Shopify for order processing and payment services
- Klaviyo for email marketing and customer engagement
- Delivery services to ship your orders
- Financial institutions and authorities for tax compliance purposes
We will never sell or lease your data to third parties.
5. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Right to access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can ask us to correct or update your personal data if it is inaccurate.
- Right to erasure: You can request the deletion of your personal data in certain circumstances.
- Right to restrict processing: You can ask us to limit the way we use your personal data.
- Right to data portability: You can request that we transfer your data to another service provider.
- Right to object: You can opt out of marketing communications at any time.
To exercise any of these rights, please contact us at twogiants@goramandvincent.com.
6. Data Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse. All payment transactions are securely processed via Shopify.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including fulfilling legal and tax obligations.
8. Cookies
Our website uses cookies to enhance your browsing experience. You can control your cookie preferences through your browser settings.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Please check this page regularly for updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or how we handle your personal data, please contact us at:
Email: twogiants@goramandvincent.com
Phone: 07732499452
Address: Goram & Vincent Ltd, 17 Berkeley Square, Bristol, BS8 1HB UK