SHIPPING POLICY
At Two Giants, we aim to ensure a seamless shopping experience by offering reliable and efficient shipping services. Below are the details of our shipping policy:
Processing Time
- All orders are processed within 1-2 business days.
- Orders placed on weekends or public holidays will be processed the next business day.
Shipping Rates & Shipping Times
FREE shipping is available all products (to all available countries) unless otherwise stated in the product description. We do our best to keep this information up to date at all times.
For products that include shipping, see below rates:
- UK Standard Shipping: £3.99, 3-5 business days.
- UK Express Shipping: £6.99, 1-2 business days.
- Free UK Shipping: Available for orders over £50.
International Shipping
FREE shipping is available all products (to all available countries) unless otherwise stated in the product description. We do our best to keep this information up to date at all times.
For products that include shipping, see below rates:
- We currently offer international shipping to select countries. Rates and delivery times vary depending on the destination. Shipping costs are calculated at checkout.
- Please note that customs duties, taxes, and fees are the responsibility of the customer.
Order Tracking
- Once your order is dispatched, you'll receive a confirmation email with tracking information.
Shipping Delays
- While we strive to meet delivery estimates, unforeseen delays may occur due to circumstances outside our control (e.g. postal delays, customs).
- In the event of significant delays, we will notify you via email.
Missing or Lost Parcels
- If your order does not arrive within the expected timeframe, please contact our customer service team at [email]. We will work to resolve the issue as quickly as possible.
Meta Description:
Explore Two Giants' shipping policy. Fast, reliable UK delivery and international shipping available. Free UK delivery on orders over £50.